Support & Service
The most common questions and solutions can be answered by consulting your Ergomo User Manual or by reading one of the troubleshooting topics on our website.
If you are not able to find the solution to your particular issue, please feel free to Contact Us or go to our Repairs and Service Page to request a quote to repair your product.
Sample topics covered:
My CPU keeps crashing or freezing when it is connected to the bike.
I have a message on my CPU and it won't reset or work on the bike.
The Power and Cadence stopped working.
How Long Do Ball Bearings Last?
The ergoRacer Software is in German. How do I change it to English?
Ergomo Troubleshooting Options:
Ergomo Repair and Service:
- Available repairs and services
- Send for repair information and an RA form
- Pay for Repairs Online (Coming Soon !)
- Repair FAQ's (Coming Soon!)
